Privacy Policy
Last updated: April 2026
AcademIQ Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services at www.academiqpro.app.
1. Information We Collect
We collect the following information when you use our services:
- Account Information: Name, email address, phone number, university, department, and country provided during registration.
- Payment Information: Payment transactions are processed by Paystack. We do not store your card details, bank account numbers, or other sensitive payment information on our servers. We only store transaction references and payment status.
- Usage Data: Information about how you use our platform, including pages visited, features used, and project generation activity.
- Analytics Data: We use Google Analytics to collect anonymized data about website traffic, including browser type, device, location (country/city level), and browsing behavior.
- Referral Data: If you join our referral program, we collect your name, phone number, bank name, and account number for commission payments.
2. How We Use Your Information
We use your information to:
- Provide and maintain our services, including account management and project generation.
- Process payments and credit units to your account.
- Communicate with you about your account, including service updates and support.
- Process referral commissions.
- Improve our platform and user experience through analytics.
- Prevent fraud and ensure platform security.
3. Data Storage and Security
- Your account data is stored securely on Supabase, which uses industry-standard encryption and security practices.
- Generated projects are stored for 3 days and then permanently deleted.
- Payment processing is handled entirely by Paystack, a PCI-DSS compliant payment processor.
- We implement reasonable security measures to protect your data, but no method of electronic storage is 100% secure.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with:
5. Cookies and Tracking
We use essential cookies for authentication and session management. Google Analytics uses cookies to collect anonymized usage data. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access your personal data by contacting us.
- Correct inaccurate information in your account settings.
- Delete your account and associated data by contacting us at contact@academiqpro.app.
- Withdraw consent for data processing at any time, though this may affect your ability to use our services.
7. Data Retention
- Account data is retained for as long as your account is active.
- Generated projects are deleted after 3 days.
- Payment records are retained for accounting and legal compliance purposes.
- If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.
8. Children's Privacy
Our services are not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such data, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will indicate the date of the last update at the top of this page. Continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related questions or requests, contact us at:
📧 contact@academiqpro.app